Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at meal-pizzaluce.rest (the "Site") or any services offered by Pizza Luce ("Company," "we," "us," or "our"). These Terms constitute a legally binding agreement between you and Pizza Luce governing your access to and use of our Site, online ordering platform, and related food services.

1. Acceptance of Terms

By accessing or using the Site, placing an order, creating an account, or otherwise interacting with any service provided through meal-pizzaluce.rest, you ("User," "Customer," or "you") expressly acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately discontinue your use of the Site and all associated services. Your continued use of the Site following the posting of any modifications to these Terms constitutes your binding acceptance of such changes.

You represent and warrant that you are at least eighteen (18) years of age, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into this Agreement. If you are using the Site on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Pizza Luce operates as a food service business providing customers with the ability to browse our menu, place orders for food and beverages, schedule pickup or delivery, and otherwise engage with our restaurant services through the Site located at meal-pizzaluce.rest. Our services include, but are not limited to:

• Online menu browsing and food ordering
• Delivery and carryout/pickup ordering services
• Catering and group order services (where available)
• Loyalty and rewards program participation (where applicable)
• Promotions, discounts, and special offers
• Customer account management and order history
• Gift card purchasing and redemption
• Nutritional and allergen information provision

The availability of specific menu items, services, delivery areas, and promotions may vary by location, date, and time. Pizza Luce reserves the right to modify, suspend, or discontinue any aspect of its services at any time, with or without notice, and without liability to you or any third party.

All food items are prepared in facilities that may handle common allergens including but not limited to gluten, dairy, eggs, nuts, soy, fish, and shellfish. It is your responsibility to inform our staff of any dietary restrictions or allergies prior to placing your order. Pizza Luce cannot guarantee that any menu item is entirely free from cross-contamination.

3. User Accounts and Registration

Certain features of our Site may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your account credentials, including your password
• Accept responsibility for all activities that occur under your account
• Notify Pizza Luce immediately of any unauthorized use of your account or any other breach of security

Pizza Luce reserves the right to suspend or terminate your account at any time, for any reason, including but not limited to a violation of these Terms. You may not transfer your account to any other person or entity without our prior written consent.

4. User Obligations and Prohibited Activities

As a condition of your use of the Site and our services, you agree to use the Site only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You agree that you will not:

• Use the Site for any fraudulent, illegal, or unauthorized purpose
• Attempt to gain unauthorized access to any portion of the Site, server, computer system, or network connected to the Site
• Transmit any viruses, malware, spyware, or any other harmful or destructive code
• Use automated scripts, bots, scrapers, or data mining tools to collect information from the Site without prior written consent
• Interfere with or disrupt the integrity or performance of the Site or related systems
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Submit false, misleading, or fraudulent orders, reviews, or other content
• Engage in any activity that would constitute a violation of any applicable federal or state consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.)
• Harass, threaten, or harm Pizza Luce employees, agents, or other users
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission
• Use the Site to collect or harvest personal information about other users
• Circumvent or attempt to circumvent any security or access control features of the Site
• Post or transmit any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable
• Place orders that you do not intend to fulfill or that constitute abuse of any promotion or discount program

Violation of any of the above prohibited activities may result in immediate termination of your account and access to our services, and may subject you to civil and/or criminal liability under applicable law.

5. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the overall design and compilation of the Site (collectively, "Content"), is the exclusive property of Pizza Luce or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Pizza Luce name, logo, and all related marks, designs, and slogans are trademarks or registered trademarks of Pizza Luce. Nothing in these Terms shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Site without the prior written permission of Pizza Luce.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with our food ordering services. This license does not include the right to:

• Resell or make commercial use of the Site or its Content
• Download or copy account information for the benefit of another merchant
• Use data mining, robots, or similar data gathering and extraction tools
• Reproduce, republish, upload, post, transmit, or distribute any Content without our express written consent

Any unauthorized use of the Site or its Content terminates the permission or license granted by Pizza Luce and may violate applicable law including copyright and trademark laws.

5.1 User-Submitted Content

If you submit, post, or otherwise make available any content on the Site, including reviews, comments, photographs, or feedback ("User Content"), you grant Pizza Luce a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to submit the User Content and that doing so does not violate any third-party rights.

6. Payment Terms and Ordering

By placing an order through meal-pizzaluce.rest, you agree to pay all charges associated with your order, including the price of food items, applicable taxes, delivery fees, service fees, and any applicable gratuity. All prices are listed in United States Dollars (USD).

6.1 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated at the time of checkout. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize Pizza Luce to charge your selected payment method for the total amount of your order.

6.2 Order Accuracy

You are responsible for reviewing your order before submission. Pizza Luce is not responsible for errors in orders as submitted by you. If you believe an error has occurred in your order, you must contact us as soon as possible using the contact information provided in Section 14 of these Terms.

6.3 Pricing and Availability

Pizza Luce reserves the right to change menu prices at any time without prior notice. In the event of a pricing error on the Site, Pizza Luce reserves the right to cancel any orders placed at the incorrect price and will notify you promptly. Menu items are subject to availability, and we reserve the right to substitute items of equal or greater value in the event that a specific item is unavailable.

6.4 Cancellations and Refunds

Due to the perishable nature of food products, all sales are generally final once an order has been submitted and confirmed. Cancellations may only be accommodated if the order has not yet been prepared. Refund requests for unsatisfactory food quality or order errors must be made within twenty-four (24) hours of the order being received. Pizza Luce reserves the right to issue refunds in the form of account credit, replacement orders, or original payment method refunds at its sole discretion.

6.5 Promotional Offers

Promotional codes, discounts, and special offers are subject to specific terms and conditions communicated at the time of the promotion. Promotions cannot be combined unless explicitly stated. Pizza Luce reserves the right to modify or terminate any promotion at any time without prior notice.

7. Delivery Terms

Delivery services are available within specified geographic areas and are subject to change. Estimated delivery times are approximations only and are not guaranteed. Factors including but not limited to weather conditions, high order volume, and traffic may affect delivery times. Pizza Luce and its delivery partners are not liable for delays beyond their reasonable control.

You are responsible for providing a complete and accurate delivery address. Pizza Luce is not responsible for failed deliveries due to incorrect address information provided by you. If a delivery cannot be completed due to circumstances within your control, you may not be entitled to a refund.

8. Disclaimers and "As-Is" Basis

THE SITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED THROUGH MEAL-PIZZALUCE.REST ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WARRANTIES OF TITLE OR NON-INFRINGEMENT
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE SITE

PIZZA LUCE DOES NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS OR THAT THE RESULTS OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PIZZA LUCE OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

NUTRITIONAL INFORMATION PROVIDED ON THE SITE IS APPROXIMATE AND PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. PIZZA LUCE MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY OF NUTRITIONAL OR ALLERGEN INFORMATION. CUSTOMERS WITH DIETARY CONCERNS OR FOOD ALLERGIES SHOULD CONTACT OUR STAFF DIRECTLY PRIOR TO ORDERING.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Loss of goodwill or business opportunities
• Personal injury or property damage related to your use of the Site
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the Site
• Any other matter relating to the Site or our services

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF PIZZA LUCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, PIZZA LUCE'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its respective officers, directors, employees, shareholders, agents, licensors, contractors, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your access to or use of the Site or our services
• Your violation of any provision of these Terms of Service
• Your violation of any applicable federal, state, or local law or regulation
• Your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right
• Any User Content submitted, posted, or transmitted by you through the Site
• Your fraudulent, negligent, or willful misconduct

Pizza Luce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with Pizza Luce's defense of such claim.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to these Terms, the Site, or our services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Luce's principal place of business is located, without regard to its conflict of law principles.

Federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable state consumer protection statutes, shall apply to your use of our services. Where Pizza Luce operates in or serves customers in the State of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may also be applicable with respect to data privacy matters.

Subject to the dispute resolution provisions set forth in Section 12 below, you consent to the exclusive jurisdiction of the state and federal courts located in the United States for the resolution of any disputes not subject to arbitration. You waive any objection to such jurisdiction and venue.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute informally by contacting Pizza Luce at [email protected] and providing a written description of the dispute, the relief sought, and your contact information. We will attempt to respond within thirty (30) days. If the dispute is not resolved within sixty (60) days of the initial notice, either party may proceed to formal dispute resolution.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for disputes that qualify for small claims court, all disputes, controversies, or claims arising out of or relating to these Terms, the breach thereof, or your use of the Site shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, or where irreparable harm may occur.

13. Term and Termination

These Terms of Service are effective as of the date you first access the Site and shall remain in full force and effect for as long as you use the Site or maintain an account with Pizza Luce, unless earlier terminated in accordance with these Terms.

Pizza Luce reserves the right, in its sole discretion, to terminate or suspend your access to the Site and services, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms
• Conduct that Pizza Luce determines, in its sole discretion, to be harmful to other users, third parties, or the business interests of Pizza Luce
• Requests by law enforcement or government agencies
• Extended periods of inactivity
• Technical or security issues

Upon termination, all licenses and rights granted to you under these Terms shall immediately cease. Provisions of these Terms that by their nature should survive termination — including but not limited to Sections 5 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 11 (Governing Law), and 12 (Dispute Resolution) — shall survive any termination of this Agreement.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations.

14. Changes to These Terms

Pizza Luce reserves the right to modify, update, or replace these Terms of Service at any time at its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Site.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the Site or our services following the posting of revised Terms constitutes your acknowledgment and acceptance of such changes. If you do not agree to the revised Terms, you must stop using the Site immediately.

We encourage you to bookmark and periodically review this page at meal-pizzaluce.rest to ensure you are aware of any updates.

15. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Luce. These links are provided for your convenience only. Pizza Luce has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Our Site may also integrate with third-party services such as payment processors, delivery platforms, and mapping services. Your use of such third-party services is subject to their respective terms and conditions and privacy policies. Pizza Luce is not responsible for any acts or omissions of third-party service providers.

16. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available on our website. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

Where applicable, Pizza Luce complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), providing California residents with specific rights regarding their personal information, including the right to know, right to delete, and right to opt-out of the sale of personal information. For more information, please refer to our Privacy Policy or contact us at [email protected].

17. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions, labor disputes, power outages, internet or telecommunications failures, war, terrorism, civil unrest, or other events of force majeure. In such circumstances, Pizza Luce's obligations shall be suspended for the duration of the force majeure event.

18. Electronic Communications

By using the Site or communicating with us via electronic means, you consent to receive communications from Pizza Luce electronically. We may communicate with you via email, text message, or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

If you have opted in to receive marketing communications from Pizza Luce, you may opt out at any time by following the unsubscribe instructions included in such communications or by contacting us at [email protected].

19. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity or enforceability of any other provisions of these Terms, which shall remain in full force and effect as if such invalid, illegal, or unenforceable provision were never a part of these Terms.

The parties agree that a court should try to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms shall continue in full force and effect.

20. Waiver

The failure of Pizza Luce to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision. A waiver by Pizza Luce of any default or breach of these Terms shall not constitute a waiver of any subsequent default or breach, and shall not affect the other terms of this Agreement.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Pizza Luce on the Site, constitute the entire agreement between you and Pizza Luce concerning your use of the Site and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site.

These Terms may not be modified by any oral statement, course of dealing, or usage of trade. Any modification to these Terms must be made in writing and posted on the Site by Pizza Luce.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Pizza Luce. Pizza Luce may assign or transfer its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any purported assignment in violation of this section shall be null and void.

23. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to report a violation, please contact Pizza Luce using the following information:

We will make every effort to respond to your inquiry within a reasonable timeframe. For urgent matters related to food safety, allergen concerns, or order disputes, please contact us immediately via email at [email protected].